Your support base matters. 

Supportive communities are all based on supportive relationships - people helping people. Yet, as an organization grows, cultivating personal connections that inspire sustained support can be incredibly challenging. 

Connect your community for more.

GroupKnown is how any community-based organization can inspire support among many members and sponsors. It starts by identifying and unlocking value in support styles.  

More SATISFACTION 

Nothing tells members they are valued and encourages retention like a personalized experience. 

MORE SUPPORT 

Choose from features that help members to stay informed, involved and supportive ​while offering key insight.

More Sponsors 

With the power to offer sponsors better brand alignment, comes the power to have more sponsors.

Personalization with Precision 

Unlike ordinary engagement platforms, GroupKnown continuously highlights each member's unique value and expands their opportunities.

Because people give more when their giving is valued.

How it Works

Organizational leadership contacts us to establish your community on the platform for free. This enables members to connect and create their own support network. When the organization is ready to drive that support, they simply choose from one of our modules that offer the tools and insight to do it well. 

Connect Community

Community members are connected for free through a network of profiles designed to tailor engagement around their individual support styles.

  • Member Profiles
  • Support Style
  • Personalization

Learn More

Increase Productivity 

Organizations can choose from our selection of productivity modules that also offer insight into the giving capacity, inclination and impact of your members.

  • Communications
  • Visitors and Volunteers
  • Donations

Learn More

Grow Opportunities 

Our matching system connects approved member needs and offers to members (and sponsors if enabled) with potential solutions and wants.

  • Opportunity Matching
  • Enhanced Reach
  • Increased Sponsors

Learn More

"Why does my community 
need GroupKnown?"

Because personalization makes the difference your members need and expect.

40%

Increased Revenue 

Businesses that excel at personalization generate 40 percent more revenue from those activities than average providers. 

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71%

Higher Satisfaction 

71​ percent of consumers expect businesses to deliver personalized interactions.

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76%

Lower Dissatisfaction 

76 percent of consumers will get frustrated when interactions are not personalized. 

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78%

Increased Retention and Referrals 

78 percent of consumers are more likely to make repeat purchases from and refer others to businesses that personalize.

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83%

Need More Belonging 

A recent poll from The Institute of Politics at Harvard’s Kennedy School indicates 83% of consumers will need the kind of belonging GroupKnown fosters - the feeling of being valued and connected.

source  2

A Personal Connection Everywhere 

Imagine the impact you can make facilitating comfort, encouragement, insight and/or connection for each of your members - anytime, anywhere.  

Features

Built on Harvard Business School's Four Levers of Organizational Management, GroupKnown gives organizations a comprehensive framework for optimizing engagement, while inspiring community members to feel valued and supportive. 

Organizational Toolkit  

Guidelines

To help set and/or reinforce community limits, boundaries and acceptable behaviors, simply adjust profile, endorsement and visitor settings. 

  • Profiles: identify members, skills, gifts, and connections.
  • Endorsements: send and receive skill and gift endorsements.
  • Visitor Mgmt: member credentials and offender checks.
Interactions

The support style system can be used to enhance communication, collaboration, and strategic learning at a level of core human behavior.

  • Messaging: manage direct messages and group chats.
  • News: curated community news publications.
  • Search: search profiles, news and events.
Diagnostics

Use member feedback and reactions from event and volunteer participants to continuously monitor and measure performance.

  • Volunteer Mgmt: coordinate volunteers and information.
  • Events: manage all of your community events in one place.
  • Feedback: gain important feedback from your memebers.
Perceptions

Strategically influence beliefs about the organization by considering support styles with the opportunities you provide and the things you ask members to support.

  • Opportunities: sponsored, free and work offers.
  • Promote: easily share organizational promos.
  • Donate: make and track organization donations.

Member Toolkit 

Comfort

Increase your comfort for a meeting by reviewing the skills and endorsements of attendees before hand. Or use instant ice breakers to know what you and the people around you, at the time, have in common.

  • Profiles: identify members, skills, gifts, and connections.
  • Endorsements: send and receive skill and gift endorsements.
  • Visitor Mgmt: member credentials and offender checks.
Connection

Foster deeper connections with direct messaging, or stay connected to organizational news, and announcements on the go.

  • Messaging: manage direct messages and group chats.
  • News: curated community news publications.
  • Search: search profiles, news and events.
Trust

Use these tools to efficiently build the kind of trust that is only achieved through interaction.

  • Volunteer Mgmt: volunteer and get any relevant info.
  • Events: manage all of your community events in one place.
  • Feedback: give important feedback to the organization.
Partnership

Once you are ready to partner with your community or the organization behind it, these tools will help you do it efficiently.

  • Opportunities: sponsored, free and work offer matching.
  • Promote: easily share organizational promos.
  • Donate: make and track organization donations. 
Learn How it Works